With constantly changing staff and busy schedules, it can be difficult to learn the communication style of each non-verbal service user. This can lead to frustration that may cause challenging behaviours and staff injury which can also lead to poor staff retention. Empathic can help to address this problem.
Using Empathic staff can interpret the emotions of every non-verbal service user from their first meeting. Staff can use any smart device to make a short voice recording. Tests show that interpreting a non-verbal person’s mood can help to defuse anger and frustration. This leads to a safer environment for everyone.
It is easy to create and manage service user profiles using Empathic’s simple and intuitive interface.
Record up to 10 seconds of a non-verbal person’s vocalisation to help understand how they are feeling. Review real time reports to review each service user’s emotions throughout each day, week, month and year.